Need a Repair?
Report a Maintenance Issue
Submit the issue once, ClearOps will coordinate next steps and keep the process moving.
Why ClearOps Exists
ClearOps was created to solve a specific problem property owners face:
maintenance issues that don’t fail because of the repair—but because of coordination.
Too often, requests get stuck between tenants, vendors, and owners.
Messages go unanswered. Follow-ups fall through.
Owners end up stepping in—not because they want to, but because no one else clearly owns the process.ClearOps focuses on coordination only.
We don’t perform repairs or replace contractors.
We manage communication, tracking, and follow-through—so maintenance issues move forward without constant owner involvement.
ClearOps.company
Your Local Maintenance Coordinator
Serving Area: MD, DC, Northern VA
Email: [email protected]
ClearOps focuses on one local market to keep coordination tight, responsive, and accountable.
ClearOps — Service Terms & AgreementBy proceeding with payment, Client acknowledges and agrees to the applicable terms below.1. General Terms (Applies to All Clients)Service Nature
ClearOps provides maintenance coordination and follow-through only, and does not act as a property management company.Service Discretion
ClearOps reserves the right to accept, decline, or discontinue service at its discretion when requests fall outside operational scope, capacity, or service eligibility.Spending Authorization
ClearOps may approve and proceed with repairs up to $300 without prior approval. Expenses above $300 will be submitted for approval when reasonably possible.Vendor & Financial Responsibility
Clients pay vendors directly. ClearOps does not collect, hold, or process funds, and is not responsible for vendor billing, pricing, workmanship, or outcomes.No Price Comparison
ClearOps does not obtain multiple quotes or negotiate lowest pricing unless explicitly requested in writing beforehand.Liability Disclaimer
ClearOps coordinates communication and scheduling only and is not liable for vendor performance, delays, property outcomes, or third-party actions.Privacy
Client information is used solely for service coordination and will not be shared except as necessary to complete requested services.2. Standard Subscription — Monthly Coordination ($99/month)Provides ongoing maintenance coordination and follow-through within reasonable operational scope.- Recurring monthly billing; auto-renews each cycle
- Cancel anytime; effective at end of current billing period
- Non-refundable once billing period begins
- Covers reasonable coordination workload for the agreed property
- If a property becomes operationally intensive (“Heavy Property”), ClearOps may reclassify and adjust pricing with notice3. Professional Backup — On-Demand Coverage ($69/case)Backup coordination service provided per case for Licensed Real Estate Professionals Only (agents and property managers).- One payment covers one case (one issue through coordination to resolution)
- Unrelated issues may be treated as separate cases
- Designed for temporary coverage or intervention when primary manager is unavailable
- Non-refundable once service begins
- Service subject to availability---By completing your payment, you agree to the terms applicable to your selected plan: the Standard Subscription terms for the $99/mo plan, or the Professional Backup terms for the $69/case plan.ClearOps
Property Coordination & Support
